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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Robbins

April 15, 2026

5  out of  5
rating by Tyler Robbins
"Thank you Amber Kelley for making my experience super easy. 10/10 service"
We responded:
"Thank you for your kind words! We're so happy that Amber was able to make your experience so easy. We appreciate your support and are always here if you need anything. "
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Liana Farr

April 9, 2026

5  out of  5
rating by Liana Farr
"Makariyiel was very Thorough and knowledgeable in helping me navigate our homeowners’ insurance policy. She worked diligently to find us the best coverage for the best price and was very diligent about following up as we got closer to our closing date to make sure everything was on track. I highly recommend working with her!"
We responded:
"Thank you for your kind words! We're so happy to hear that Makariyiel was able to help you with your homeowners' insurance. We appreciate your support and are always here if you need anything."
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Carlos Webb

April 1, 2026

5  out of  5
rating by Carlos Webb
"Moe is great"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything. "
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Sarah Sales

March 16, 2026

5  out of  5
rating by Sarah Sales
"I had such a positive experience with this office. I called with a concern, and it was handled quickly and satisfactorily!"
We responded:
"Thank you for your kind words! We're so glad that we were able to get you taken care of quickly. We appreciate your support and are always here if you need anything. "
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Raluca M.

March 13, 2026

5  out of  5
rating by Raluca M.
"Excellent service!"
We responded:
"Thank you for your 5-star review! We appreciate your support and are always here if you need anything. "
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Brandon Pack

March 11, 2026

5  out of  5
rating by Brandon Pack
"This group is incredibly knowledgable and attentive when it comes to details, including going above and beyond insurance only. Ask for Amber Kelley!! She even gave detailed personal experiences for relevance which made things a LOT more easy to understand and less stressful! Thanks a MILLION Amber Kelley and the Herren State Farm Office!!"
We responded:
"Thank you for your kind words! We're so glad that you had such an amazing experience with Amber. We appreciate your support and are always here if you need anything. "
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Danny Tenney

March 6, 2026

5  out of  5
rating by Danny Tenney
"This group is always helpful and timely with information. Their rates are good and their customer service is excellent."
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything. "
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Chaz Burnham

March 4, 2026

5  out of  5
rating by Chaz Burnham
"Been struggling with our old agent (not mentioning names) but since Jennifer and her team took over it’s been such a breeze! We got ahold of amber quite easily and she handled all our affairs accurately and punctually!!! Thank you amber we all look forward to continuing business with you in the future!"
We responded:
"Thank you for your kind words! We're so glad that Amber has been able to help you and get everything taken care of. We appreciate your support and are always here if you need anything. "
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Diego Rocha

February 28, 2026

5  out of  5
rating by Diego Rocha
"Love State Farm and the staff is great!"
We responded:
"Diego, we appreciate you! - Jennifer"
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Rj Alvarado

February 28, 2026

5  out of  5
rating by Rj Alvarado
"Jennifer Herren is totally recommended agent for anyone getting a new policy!"
We responded:
"Thank you for your kind words and recommendation! We appreciate your support and are always here if you need anything. "
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JoAngela

February 18, 2026

5  out of  5
rating by JoAngela
"Excellent customer service"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything."
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Michael Kuentz

January 6, 2026

5  out of  5
rating by Michael Kuentz
"Very professional and helpful. Great working with her."
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything. "
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Carla V

January 5, 2026

5  out of  5
rating by Carla V
"I have had StateFarm for over 30 years. I was hurt when my original agent Jim retired and Jennifer Herren became my new agent. For me it was a rocky start leaving an office where I was known to the unknown. After a few years I got comfortable and when my 16 year old daughter started driving the relationship deepened. With the many accidents and repairs I was told by outsiders to look for other insurance cause mine would go up and eventually they would drop me. It went up I dealt with it but I never had to worry about anything. When I call the office I’m always greeted like family. Kelsie Estrada has helped me in many things from adding vehicles, to taking on my homeowners insurance and saving me hundreds. 30+ years and counting and praying I never have to give up StateFarm. Like a good neighbor and family StateFarm is there."
We responded:
"Thank you so much for sharing your story and trusting us for more than 30 years. It means a lot to know you feel welcomed and supported when you call. We appreciate your support and are always here if you need anything. "
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Ryan Martin

December 22, 2025

5  out of  5
rating by Ryan Martin
"Sylissa and April are awesome!! Very helpful and fast!! Glad I switched over to State Farm."
We responded:
"Thank you for your kind words! We're so glad that Sylissa and April were able to get you taken care of. We appreciate your support and are always here if you need anything. "
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Noah Hudson

December 17, 2025

5  out of  5
rating by Noah Hudson
"I had a great experience with Amber helping me to add someone to my policy it was quick an easy. I’ve been with them for a few years now and have never had a bad experience."
We responded:
"Thank you for your kind words! We're so glad that you had a great experience with Amber. We appreciate your support and are always here if you ever need anything. "
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Mike Lenoir

December 15, 2025

5  out of  5
rating by Mike Lenoir
"Swapping over to Jennifer Herren has been amazing. Her crew is super professional and very fast to get what you need done!!!"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything."
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Woodward Kenny

December 12, 2025

5  out of  5
rating by Woodward Kenny
"Always a quick response and friendly service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sergio Castaneda

December 3, 2025

5  out of  5
rating by Sergio Castaneda
"Great customer service from Kelsie, Jennifer and her team are always so friendly and helpful with all my questions."
We responded:
"Thank you for your kind words! We're so glad that we were able to answer all of your questions. We appreciate your support and are always here if you ever need anything. "
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Sydney Rose

December 1, 2025

5  out of  5
rating by Sydney Rose
"Amber was so helpful answering my many questions about my insurance! She is so knowledgeable and so friendly!"
We responded:
"Thank you for your kind words! We're so glad that Amber was able to get all of your questions answered. We appreciate your support and are always here if you need anything. "
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Daniel Sandefur

November 25, 2025

5  out of  5
rating by Daniel Sandefur
"Always wonderfully kind and helpful people, very happy to have them in Burleson!"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything."
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CowboyKat Mills

November 3, 2025

5  out of  5
rating by CowboyKat Mills
"The agent helping me went above and beyond, making sure I got the best rate for my specific needs. I cannot say enough about the personalized service, care and concern I was given. I anticipate remaining part of the State Farm family as I grow and prosper here in the Lone Star State. Thank you Jennifer and Amber! You covered me when I truly needed it!"
We responded:
"Thank you for your kind words! We are so happy to have you in Texas and part of the State Farm family. We appreciate your support and are always here if you need anything."
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Jordan Wolthausen

October 30, 2025

5  out of  5
rating by Jordan Wolthausen
"Just an absolute treat to deal with and very understanding when asked to explain things on policy and coverages."
We responded:
"Thank you so much for your kind words! We're so glad that we were able to explain everything and get you taken care of. We appreciate your support and are always here if you need anything. "
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Renee Smith

October 28, 2025

5  out of  5
rating by Renee Smith
"Jennifer’s agent Kelsey is great she called to let me know my home insurance was discounted this year with the new roof install, but also gave me the heads up that I had a credit this year but next year it would be higher due to the credit not being there, so I should put the credit toward my escrow. Thank you for the heads up."
We responded:
"Thank you for your kind words! We're so appreciative of your support and are always here if you need anything."
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Dillian Gaines

October 24, 2025

5  out of  5
rating by Dillian Gaines
"Ms. April one of the agents made transactions very smooth and her personality was so sweet. She help me change my insurance with better deals with home and auto. Thank you"
We responded:
"Thank you for your kind words! We're so glad that April was able to help and make sure everything went smoothly. We appreciate your support and are always here if you need anything."
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mike sherman (DJ Dogstyle)

October 24, 2025

5  out of  5
rating by mike sherman (DJ Dogstyle)
"Top notch service since day one. Polite, courteous and easy to talk to."
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything."